Terms of Use

Version 2026-11-03-draft · 7 November 2026

Draft, not yet in force. Trade Quotes is in testing. These terms will be finalised before paid use opens, and you'll be asked to agree to the final version.

1. About these terms

These terms are an agreement between you and [Your legal name, or company name and company number], trading as Mojo-Wikit ("we", "us"), of [postal address]. They cover your use of Trade Quotes at quotes.mojo-wikit.com ("the service"). Contact us at support@quotes.mojo-wikit.com.

By setting up your login, starting a trial or paying for a plan, you accept these terms. If you accept them for a company, you confirm you have authority to bind it.

2. Who can use Trade Quotes

Trade Quotes is for businesses: sole traders, partnerships and companies using it for their trade. It is not for personal use as a consumer, and you must be 18 or over.

Access is by invitation. We may decline or withdraw an invitation before an account is set up.

3. Your account

• Each business has one login. Keep your password private and don't share the login with anyone outside your business.
• You are responsible for everything done using your login. Tell us straight away at support@quotes.mojo-wikit.com if you think someone else has used it.
• Keep your business details accurate, because they appear on the quotes you send.

4. What Trade Quotes does, and what it can't promise

Trade Quotes helps you build quotes. It reads your list of materials and labour, matches items to your saved parts, looks up prices on builders' merchant websites, reads merchant receipts, and produces a PDF in your branding. It can also turn an accepted quote into an invoice, make an invoice for a small job without a quote, and make credit notes to correct invoices.

Some of this is done by artificial intelligence (AI) and by reading public websites, so:

• Prices and product details found online may be wrong, out of date or for a different pack size. Merchant prices change, and the price you pay on a trade account may differ. Lines found this way are marked for you to check.
• AI can misread a job list or a receipt.
• You must check every quote and invoice before you send it. You are responsible for the prices, quantities, descriptions, VAT treatment and terms on any quote or invoice you issue, and for your contract with your customer. We are not a party to that contract.
• Invoices are yours to get right and to keep. The app lists what an invoice needs and won't issue one without it, but you are responsible for your invoices being correct and lawful, and for keeping your own business records for as long as HMRC requires. Trade Quotes records a paid date only if you enter one; it doesn't track payments, keep accounts or send anything to HMRC.
• Online quotes. If you send a quote online, your customer can accept it, decline it or ask a question on a page we host for you, and we record what they do and pass it to you. Whether a contract is made, its terms, and the information the law says you must give your customer (including, for home owners, the 14-day right to cancel and the cancellation form) are your responsibility. The cancellation wording the app shows is offered to help you and is not legal advice; you can turn it off. We don't contact your customers, and cancellations or questions they send you outside the app are for you to deal with.
• Card and bank payments. If you connect a Stripe account, your customers can pay your invoices online through a page we host for you, by their banking app or card on Stripe's own page. The payment is between you and your customer, made straight into your Stripe account under your own agreement with Stripe (its Connected Account Agreement, which you accept when you set it up); we never hold the money. Stripe's fees are charged to you by Stripe; we add none. Refunds, chargebacks, disputes and payouts are dealt with in your Stripe account, between you, your customer and Stripe. We mark an invoice paid when Stripe tells us it has been paid, and tell you if a payment is more than was due, but you are responsible for checking your payments and refunding any overpayment. We may switch the feature off, or stop a link, for example if Stripe asks us to.
• Trade Quotes is not accounting, tax or legal advice software, and it doesn't replace your own judgement or professional advice.

5. Free trial

New accounts get a 14-day free trial with 100 AI credits. No card is needed. The trial ends automatically: nothing is charged unless you choose a plan. After it ends you can still sign in, view and download your quotes, but you need a plan to create new ones or use AI features.

6. Plans, payment and renewal

• Plans are paid in advance by card or Direct Debit through Stripe, our payment provider, and renew automatically at the end of each month or year until you cancel.
• We don't currently charge VAT. If we register for VAT, prices will be shown and charged plus VAT, and we'll tell you at least 30 days before it applies.
• We may change prices by giving you at least 30 days' notice by email. A change applies from your next renewal after the notice period, and you can cancel before it takes effect.
• With Direct Debit, Stripe emails you when the Direct Debit is set up and before each collection, and your plan starts while the first collection is processing (up to 7 working days). If the bank turns down that first collection, the plan stops and nothing is taken.
• Stripe emails you a receipt for each payment. If a payment fails, we'll email you and Stripe will retry it over about two weeks. If it's still unpaid 7 days after the first failed attempt, creating quotes and the AI features pause until it's paid; your data is kept and everything comes back as soon as it is. If it still can't be collected, your plan ends and the rules in section 5 for an ended trial apply.

7. AI credits

AI credits pay for the features that use AI: reading a job list, searching merchant websites and reading receipts. As a guide, a merchant search uses about 5 credits, and reading a job list or a receipt uses 1–2. Saved parts and prices you type in use none.

• Your plan's allowance renews each month and unused allowance doesn't carry over.
• Top-up credits don't expire while your account is open, and are used only after the month's allowance runs out.
• Credits have no cash value, can't be transferred and are not refunded, except as section 8 says.
• We'll email you when your credits are running low and when they run out. With no credits left, the rest of Trade Quotes keeps working.
• We may change how many credits a feature uses, with at least 30 days' notice.

Referrals

• Your business has a personal referral link in Settings (Refer another trade). Someone who uses it asks us for an invite; we decide whether to send one, as for any invitation (section 2).
• When a business we invited through your link has paid for the number of months shown in Settings, we add the AI credits shown there to your account once, as top-up credits. A year paid in advance counts as 12 months. Trial time, refunded payments and payments we haven't received don't count.
• The numbers that apply are the ones shown when we sent that business its invite. We may change them, or end referrals, for future invitations at any time.
• You get a reward once for each business you refer, however many times it cancels and comes back. There is no reward if your own account is closed by the time it is earned, or for referring yourself or your own business, for example under a different name or email address.
• Referral credits have no cash value, like other credits. If we reasonably think referrals have been misused, for example through fake or self-made accounts, we may refuse or remove the credits and, for serious misuse, apply section 12.
• Only send your link to people who'd be happy to get it, and don't advertise it with spam or anything misleading.

8. Cancelling and refunds

You can cancel at any time from Manage billing in Settings. Your plan stays active until the end of the period you've paid for, and then stops renewing. We don't refund part-used periods or used credits.

If we close the service, or close your account for a reason that isn't your fault, we'll refund the unused part of any period you've paid for and any unused top-up credits.

9. Fair use

You must not:

• use the service for anything unlawful, or to send misleading quotes;
• share your login outside your business, or resell access to the service;
• try to get into other businesses' accounts or data, or to get round credit limits or security;
• copy, scrape or reverse engineer the service, or overload it with automated requests;
• upload anything containing viruses or other harmful code.

10. Your data

• What's yours stays yours. You own the business details, parts, prices, quotes, logos and other material you put into Trade Quotes. You give us permission to store and process it only to run the service for you.
• You confirm you may use what you upload. That includes any logo or accreditation badge, which you must be entitled to display, and any customer records you bring in from another system or from paperwork, which you must be entitled to give us and to use in this way.
• Your customers' details. When your quotes, invoices or saved customer list include a customer's name, address or contact details, you control that information and we handle it for you on the terms in the Schedule. You are responsible for telling your customers how you use their details.
• How we handle data. We handle your own personal data as described in our Privacy Notice.
• The service itself is ours. Trade Quotes, its software and design belong to us or our licensors.

11. Availability and changes to the service

We aim to keep Trade Quotes running and secure, but we don't guarantee it will always be available or error-free. We may need to pause it for maintenance, sometimes without notice. We may improve or change features. If a change takes away something important you pay for, we'll tell you in advance, and you can cancel and get a refund under section 8.

The service relies on third parties, including merchant websites we don't control. A merchant may block or change its website, and search results for that merchant may then stop working.

12. Suspension and closing an account

• You can close your account in Settings (Your data, then Close account), or by contacting us at support@quotes.mojo-wikit.com. Cancel any paid plan first.
• We can suspend or close your account if you seriously or repeatedly break these terms, don't pay, or if we must for legal or security reasons. Where we reasonably can, we'll warn you first and give you a chance to put things right.
• We can close the service for everyone on at least 60 days' notice.
• Your data after closing. Before closing, download your data (Settings, Your data, Download my data) and any quote and invoice PDFs you need: invoices and credit notes are deleted with the rest of your account, so keep your own copies. We delete your account data 30 days after closure, except records we must keep by law, such as payment records. Until then we can reopen the account if you ask.

13. Liability

• What we don't limit. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow to be limited.
• Losses we're not liable for. We are not liable for loss of profit, revenue, business, contracts or goodwill. We are not liable for losses caused by a price, quantity or description on a quote you sent without checking it (section 4), or for indirect losses.
• Our overall limit. Our total liability to you in any 12 months is limited to the fees you paid us in those 12 months, or £100 if that is more.

14. Changes to these terms

We may update these terms, for example when we add features or the law changes. We'll email you at least 30 days before a change that affects you, unless it is needed sooner for legal or security reasons. If you don't agree, you can cancel before it takes effect. If you keep using the service after that, the new terms apply.

15. General

• Notices. We'll send notices to the email address on your login, and you can send them to support@quotes.mojo-wikit.com.
• Transfer. We may transfer this agreement to someone who takes over the service, and we'll tell you if we do. You can't transfer it without our agreement.
• Severability. If a court finds part of these terms unenforceable, the rest still applies.
• Entire agreement. These terms, the Schedule and the Privacy Notice are the whole agreement between us about the service.
• Governing law. These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.

Schedule: data processing terms

This Schedule covers the personal data of your customers, and of any subcontractors you pay, that you put into Trade Quotes. Under the UK GDPR you are the controller of that data and we are your processor.

We will:

1. Process the data only to provide the service and on your documented instructions, which are these terms and how you use the service, including for any transfer outside the UK. If we're legally required to do something else, we'll tell you first unless the law forbids it. We'll tell you straight away if we think an instruction breaks data protection law.
2. Make sure anyone who can access the data is bound by confidentiality.
3. Keep the data secure with appropriate technical and organisational measures, including encryption in transit, hashed passwords and keeping each business's data separate.
4. Use only the sub-processors listed in our Privacy Notice, which you authorise by accepting these terms. We'll give you at least 30 days' notice of a new one, and you can object. If we can't resolve the objection, you can close your account and get a refund under section 8. We'll put contracts in place with sub-processors that protect the data to the same standard, and we remain responsible to you for what they do.
5. Transfer the data outside the UK only with the safeguards the UK GDPR requires.
6. Help you, as far as we reasonably can, to respond to requests from your customers to exercise their rights, and with security, breach notification, data protection impact assessments and any consultation with the ICO.
7. Tell you without undue delay, and within 48 hours where we can, after we become aware of a personal data breach affecting the data.
8. When your account closes, let you download your quotes and data first, then delete the data as in the table above, unless the law requires us to keep it.
9. Give you the information you reasonably need to show that these obligations are met, and allow and contribute to reasonable audits on reasonable notice.

Your customer details and AI. Customer names and contact details you type are not sent to AI. If you use Talk it through, what you say, including any customer details you say, goes to ElevenLabs to be turned into text and to our AI provider to fill in the quote; we don't keep the recording or the text. Job lists, part names and receipt photos are sent to AI, so avoid putting customer details in those. If you bring your records in, the PDFs and photos you upload are sent to our AI provider whole, and Word documents as their text, customer details included, to be read; from spreadsheets only the headings and a few rows are sent, with email addresses and phone numbers hidden. A lost-quote review sends that quote's job, notes and lines with the first half of the postcode (for example IP14); we take out the customer's name, address, phone and email where they appear word for word, and any other postcode, phone number or email address.